We are happy to inform you that we have a new feature for our clients once again!
MobilePay has introduced the possibility for specifying one more redirect URL next to the accepted and rejected agreement redirect URLs.
A cancelled agreement redirect URL can now be specified.
However, it is not only redirecting, but actually overtaking the cancellation and trying to retain the subscriber by giving them alternative options before cancelling. Some examples of such options are:
- Continue donating a smaller amount instead of cancelling
- Postpone next payment for a later date instead of cancelling
- Change the frequency of the donations to a longer one instead of cancelling
If you want to learn more about the user journey, please check this presentation.